Privacy Policy

Last updated: July 2, 2026

This Privacy Policy explains what JuiceTracker collects, how we use it, and the choices you have. We aim to collect only what’s needed to run the Service, and to keep your data secure and isolated to your account.

1. What we collect

Account info: your email address and a securely hashed password.
Exchange API keys: the read-only keys you choose to connect, stored encrypted at rest (AES-256-GCM).
Trading data: trades, positions, funding and related records synced from the exchanges you connect, plus any notes or drawings you add.
Support & settings: messages you send to support and your in-app preferences.
Minimal technical logs: basic request/security logs (e.g. login events) used to operate and protect the Service.

2. How we use it

We use your data solely to provide the Service: to sync and display your own trading activity, authenticate you, send transactional email (verification and password reset), and respond to support. We do not sell your data or use it for third-party advertising.

3. Security & isolation

API keys are encrypted at rest and used only to read your exchange data — we never trade or withdraw. Data is isolated per user: your account can only ever access its own data. We recommend you connect keys with trading and withdrawal disabled.

4. Who we share with

We share data only with the providers needed to run the Service:

The exchanges you connect — we call their APIs with your read-only keys to fetch your data.
Our email provider — to deliver verification and password-reset emails.
AI Coach (optional): the AI Coach runs on your own Claude subscription. Your data is shared with Anthropic only when you choose to connect and use it.

5. Data retention & deletion

You can permanently delete your account at any time from Settings → Danger Zone. This erases your account and all associated data — exchange accounts and keys, synced trading data, notes, settings, support history and AI Coach memory. Deletion is immediate and cannot be undone.

6. Cookies & local storage

We store a login token in your browser’s local storage to keep you signed in. We do not use third-party advertising or cross-site tracking cookies.

7. Your choices

You can view your data in-app, disconnect any exchange account, or delete your entire account at any time. For any privacy request, contact us via the in-app support chat.

8. Changes

We may update this Policy; the “Last updated” date above reflects the latest version.

9. Contact

Questions about your data? Reach us through the in-app support chat.